Is this the iTunes help desk?
So a while back I purchased an album on iTunes. Included in that purchase were two videos. I don't know why but they were. Just part of the album or whatever.
But the videos lock up iTunes every time it tries to download them. So I cancel the download (of the video), but the songs "behind" the videos aren't downloaded yet.
So I go to Advanced>Check for Purchases and it takes me to a list of songs that I've purchased but have not yet downloaded and it automatically begins to download them....starting with the videos which then lock up during the download process. Lather. Rinse. Repeat.
The thing is - I DON'T EVEN WANT THE DAMN VIDEOS. But I can't seem to delete them from the list of Purchases.
God, I hate when technology is smarter than me.
Apparently you can ask them to remove the videos from the download list, try this link:
http://www.apple.com/support/itunes/musicstore/video/#form
hope this helps!
Posted by
Angie |
2:49 PM
Amazing! Let's go see if it works!
Posted by
Kalisa |
4:54 PM
My Mama is still using a cd walkman. And she just started getting used to it....he hee
Posted by
Chelsea |
9:24 AM